Senior Revenue Operations Manager

Location

Chicago, Illinois, United States

Salary

65000 - 95000 a year (US Dollars)

Description

About Us

Qualio is on a mission to empower life science teams to launch and scale life-saving products. We’re doing that by building a connected and integrated quality management platform for the entire life science ecosystem. Qualio is trusted by over 600 highly regulated international customers, ranging from the bleeding edge of computational biology and machine learning to household names in mRNA vaccine development. 

The Qualio team is all-remote, and currently distributed across North America, Europe and Australia.

What’s the opportunity?

We are looking for a Sr. Revenue Operations Manager to help manage processes, systems, and data for the revenue functions of Qualio (Marketing, Sales, and Customer Success). The Sr. Revenue Operations Manager responsibilities include maintaining all systems for the revenue functions, driving efficiency through automation and technology, and ensuring data integrity throughout the systems. To be a successful Sr. Revenue Operations Manager, you should have experience in the same or similar role and deep experience with GTM processes and systems. You should also demonstrate leadership skills and be able to work well with and influence others across the organization. Ultimately, you will ensure that all revenue functions are in line with the company’s strategic goals.

What will I be doing?

  • Manage and optimize the use of the revenue technology stack including Salesforce.com, Gong, LeanData, Outreach, Dealhub and other tools
  • Assist Revenue leadership in building, documenting, and optimizing business processes
  • Serve as a key liaison between sales, marketing, finance, and customer success teams, fostering collaboration and alignment across the organization
  • Train and support the GTM teams on revenue operations process and tools
  • Create and manage CRM reporting and dashboards
  • Establish and maintain top-tier standards for data integrity and accuracy
  • Monitor daily operations and address potential issues when they arise

What skills do I need?

  • 5-7 years  experience in Revenue Operations
  • Experience with Software-as-a-Service (SaaS) business models, with an understanding of recurring revenue dynamics
  • Salesforce administration experience and ideally a certified administrator
  • Experience with Gong, Catalyst, LeanData, Looker, Hubspot and Outreach
  • Strong quantitative skills and the willingness to dig into data
  • Exceptional communication and collaboration skills
  • Ability to develop and maintain effective relationships with key stakeholders

Benefits 

  • Competitive salary
  • Matching 401k
  • Medical, Dental, and Vision Benefits
  • Dependent & Health FSA, Short/Long Term Disability, Basic & Voluntary Life Insurance
  • Unlimited PTO policy
  • Company allowance for home office supplies
  • 12 weeks paid parental leave
  • Opportunity to make a difference through helping life-saving products get to market

A note to candidates:

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and that’s okay. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.

 



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Job type:

Remote job

Tags

  • manager
  • support
  • management
  • senior
  • operations
  • biology
  • health
  • non tech
Sent 31 days ago
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