Associate Solutions Architect

Location

Charlotte, North Carolina, United States

Salary

45000 - 90000 a year (US Dollars)

Description

About the Role:

Are you excited about helping some of the world’s most innovative businesses build immersive and impactful digital experiences? As an Associate Solutions Architect at Bloomreach, you will be a key player in our high-performance global pre-sales team. This role involves working closely with our sales team to drive value for our customers by leading the technical aspects of scoping and implementation on Bloomreach’s Discovery platform.

You will collaborate with customers and internal teams to ensure engagements are successful from the pre-sales cycle through to implementation. This role requires a strong customer orientation, excellent collaboration skills, and a solid technical background. You will also deliver architecture services and work with post-sales teams to ensure requirements are met in a timely manner. You’ll be expected to quickly understand Bloomreach products and leverage them to meet customer requirements with minimal supervision.

Responsibilities:

Lead the solution design and key design decisions for the Bloomreach Discovery (Search & Merchandising) platform, ensuring the full scope of implementation is met.
Serve as a subject matter expert for the Bloomreach Discovery platform, catering to both technical and business audiences.
Evaluate technical complexities and identify custom features, collaborating with internal stakeholders to deliver optimal solutions for customers.
Engage directly with prospects and customers to ensure technical design decisions align with functional and business requirements.
Draft and finalize comprehensive statements of work (SOW) independently.
Plan and execute the delivery of pre-sale POCs for prospects and customers, including data transformation and UI customization/integration.
Rapidly develop a deep understanding of Bloomreach products, ensuring you can effectively communicate their value and application to customer needs.
Contribute to improving internal processes for requirements gathering and scoping.

The Ideal Candidate:

Has a BS in Information Systems / Computer Science or an equivalent degree.
Has 2+ years of technical pre-sales experience (Commerce, Enterprise Search, CMS, eCommerce, or related solutions) and can effectively manage a technical sales process with minimal oversight.
Has 2+ years of experience in technical roles (software engineering, development, solution engineering) working in complex IT environments.
Hands-on expertise in technologies like Java, PHP, Python, HTML, JavaScript, CSS is highly desired.
Experience with search appliances/platforms and merchandising tools is a must.
Understands merchandising workflows, site analytics, data hierarchies, data transformation techniques, and service-based architectures.
Basic understanding of Machine Learning, AI, and SEO concepts is beneficial.
Possesses strong presentation and communication skills and is comfortable speaking to both business and technical audiences.
Can articulate the value of implementation tools that enable personalized online experiences.
Detail-oriented with strong technical problem-solving and debugging skills.
Is a self-starter who can multitask effectively and is committed to upholding high standards in the execution of the sales process, including RFP submissions, discovery, and delivery.
Experience with Linux, AWS, and GCP is a plus.
Experience with network performance, web services, and SEO is a plus.

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $90,000-$110,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

Health care including medical, dental, and vision insurance
401k plan with employer contribution

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