DataQueue

Description

DataQueue empowers organizations to enhance voice interactions using AI-driven phone agents. Our platform simplifies the process of building, testing, and scaling hyper-realistic customer experiences. By harnessing advanced conversational AI, we replace outdated IVR systems, improving accuracy and significantly reducing operational costs. With over five years of experience, DataQueue provides comprehensive solutions.

Our solutions include VoiceHub, which is a tool for AI-powered phone calls. With our API, businesses can quickly make or receive calls using a customizable voice AI agent. Unlike traditional IVR systems, VoiceHub can handle over 1000 calls simultaneously. It provides 24/7 customer support, integration with existing systems (e.g., Genisis, Microsoft Teams, Cisco), and support for multiple languages and dialects. Additionally, VoiceHub allows businesses to customize the voice and user experience through voice cloning and customization to let them have more natural conversations with their clients. VoiceHub provides instant AI responses during conversations, operates reliably, and offers flexibility to adjust the AI's voice, call transfer scenarios, and customer’s behavior during calls.

VoiceHub is supported by an advanced call analytics software called CallStudio. It uses AI-driven call intelligence solutions to capture, analyze, and act on call events and it helps improve marketing, sales, and customer service performance with customized models for various analytics tasks. You can access CallStudio as a cloud service, a private cloud service, or an on-premise service. With CallStudio, you can monitor live call data and metrics, browse through calls, filter by various criteria like date, time, duration, and sentiment. This allows any company to empower its team, optimize performance, and transform phone call data into actionable insights.

Our solutions are directed to founders and CEOs of the telecommunication, banking and financial services industries in Europe, the Middle East and Africa. Industries like finance, telecom, and e-commerce benefit from AI to improve operations and customer satisfaction by automating repetitive tasks, enhancing customer engagement, and delivering personalized experiences. As AI reshapes industries, businesses embracing our solutions drive efficiency and focus on growth. DataQueue is the key to sustained success.