Hexabot

Description

Hexabot is an open-source AI chatbot / agent solution. It allows you to create and manage multi-channel, and multilingual chatbots / agents with ease. Hexabot is designed for flexibility and customization, offering powerful text-to-action capabilities. It's built by the community for the community and enables developers to customize and extend the platform with extensions (plugins, channels, ...).


Key Features

- Multi-Channel Support: Create consistent chatbot experiences across multiple channels like web, mobile, and social media platforms.

- Visual Editor: Design and manage chatbot flows with an intuitive drag-and-drop interface. Supports text messages, quick replies, carousels, and more.

- Plugin System: Extend Hexabot's functionality by developing custom plugins. Enable features like text-to-action responses, 3rd party system integrations, and more.

- LLMs Integration (Large Language Models)/ RAG (Retrieval Augmented Generation) / NLU (Natural Language Understanding) Management: Manage training datasets for machine learning models that detect user intent and language, providing intelligent responses.

- Multi-lingual Support: Define multiple languages, allowing the chatbot to interact with users in their preferred language.

- Knowledge Base: Seamlessly integrate and manage dynamic content such as product catalogs and store lists for more engaging conversations.

- User Roles & Permissions: Granular access control to manage user roles and permissions for different parts of the system.

- Contextual Data: Define variables to collect and leverage relevant information about end-users to deliver personalized responses.

- Subscribers & Labels: Organize users by assigning labels and customize their chat experience based on defined segments.

- Inbox & Handover: Provides a real-time chat window where conversations can be monitored and handed over to human agents when necessary.