Showing 16 - 26 of 26 articles with the tag CUSTOMER

Dealing with Negative Feedback: A Guide for Customer Service Representatives

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This guide will provide strategies for customer service teams, especially when outsourcing customer service representatives, to navigate negative feedback with professionalism and empathy. Reference: https://www.easy-outsource.com/blogs/dealing-with-negative-feedback-a-guide-for-customer-service-representatives#outsourcing #NegativeFeedback #customerservicehttps://www.youtube.com/watch?v=Vy952jNthvI
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Sent 196 days ago

Ai in Customer Service: How is it a beneficial idea?

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IntroductionDate : 7th Apr 2025, Original Source : (https://medium.com/@elijah_williams_agc/ai-in-customer-service-how-is-it-a-beneficial-idea-0c4f80d350b6)Artificial Intelligence in customer service looks like a bot collaborating with a human agent, where the bot assists the customer care representative..
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Sent 15 days ago