When was the last time you made an internet purchase? Most of you would answer that it was a week or two ago.
This is the power of the internet: it is making customers more able to spend and changing the way they buy. People are purchasing online more than ever because the possibilities for e-commerce enterprises are endless.
Following the COVID-19 epidemic, customers' purchasing habits have changed from visiting physical establishments to using online ones. In the USA alone, this transition to internet shopping has greatly increased users' spending capacity by 55%.
Simply making your business online with a website will not help you reach a wider audience. You will need an e-commerce application to attract the right customers and grow your business without any hassle.
If you are reading this blog, here’s your opportunity to leverage the emerging change for expansion, simply by getting an app developed from the best e-commerce app developers.
The sections below entail the top 9 reasons why you should consider building an e-commerce app for your business.
Top 9 Reasons Why You Need An E-Commerce Mobile App
Here’s why you need an e-commerce app:
1. To Keep Up With The Trend
Mobile applications for e-commerce have made up 67% of global e-commerce sales to date, and this number is projected to increase to 73%. Based on the data, it appears that mobile applications have significantly improved the e-commerce sector; so, entrepreneurs and other business owners should take this trend into consideration.
Compared to a laptop or PC, smartphones are a more practical way to surf e-commerce websites. People are able to shop regardless of where they are because of this convenience.
In the upcoming years, sales from mobile applications will rise even further, which emphasises the necessity for business owners to take advantage of this potential by developing a mobile application.
2. Flawless Shopping Experience
How many times have you given up on a shopping app or website because of its clumsy UI and poor loading times? The quality of the app you visit will determine the response.
This is the point at which an ideal shopping encounter becomes relevant. Users don't have time to browse a slow and confusing website; instead, they search for the quickest and easiest ways to complete tasks.
Therefore, when you give your customers a flawless and easy-to-use buying experience, they will not only recommend your business to others but also come back.
Barcode scanning, camera search option integration, microphone integration, and much more are all part of the seamless shopping experience. Including these features can greatly improve the reputation of your software.
3. Edge Over Competitors
To put it succinctly, having a mobile app is not "out of the box." It's a rather common procedure used by corporations these days. So how can you differentiate your app from the competition? The simplest way to respond is to offer the greatest user experience.
Your app is more likely to be successful the more problems it can resolve. Given the size of the e-commerce app business, being able to think "beyond the box" has become essential to success.
You can gain a competitive advantage by having features like speedier loading times, simple checkout procedures, intuitive designs, and flawless navigation.
4. Convenient Payment Options
E-commerce apps are designed to make it easy to sell products. For this reason, the apps provide seamless and safe payment gateway integration.
Applications provide more payment alternatives and app-wallet payment features than websites do, which reduces the number of steps required to complete the payment process. Additionally, the e-commerce software offers customers a fingerprint scan and facial recognition capability for two-factor verification, making it a dependable and safe alternative.
5. Personalized In-App Experience
You must be familiar with the concept of personalisation if you are involved in internet company.
Consider one of the largest online retailers, Amazon, which is renowned for offering individualised customer service. Personalisation is demonstrated by using one's name rather than an ambiguous greeting, making recommendations based on past purchases, informing customers about abandoned carts, and providing discounts, promo codes, and gift certificates.
These tactics give users an experience that gives them a sense of importance and exclusivity.
6. Higher Conversion Rates
Speaking of numbers, raising KPIs and improving metrics are goals shared by all owners of e-commerce apps. Monitoring the same's conversions might provide an excellent starting point.
Based on the previously indicated figure, the e-commerce app comes out on top. The improved user ease and navigation are the primary causes of this discrepancy. Additionally, an app's products receive greater visibility when the "add to cart" rate rises. The app is a clear choice for adoption because its conversion rate is four times higher than that of the website.
7. Advanced Analytics
Another reason to consider mobile app development for e-commerce is the advanced analytics. An app can provide you with crucial marketing insights in a more systematic way than a web browser.
Analytics can answer many of your questions like ‘At which stage do clients usually back out’, ‘Which promo codes are working and which are not’, and ‘What’s the rate of engagement’. Additionally, it provides data on information such as bounce rate, average order value, and others, which are important for a business.
8. Reduced Cart Abandonment
Cart abandonment is basically when you add products into the cart for purchase and do not buy them. This is a major roadblock for e-commerce businesses, because the higher the cart abandonment rate, the lesser the revenue.
Apps have a lesser chance for the same when compared to web browsers, owing to the convenience of one-time logging in, saved details like address, pincode, and more. Also, apps have a notification feature that a browser doesn’t have, reminding you about abandoned carts and asking you to take action.
9. Increased Retention Rates
Making a sale through an e-commerce app is not a big deal but retaining customers is. If the users believe that your app is performing well then there is a high chance of them coming back and shopping again.
But remember that this works both ways. Meaning it can make or break your business’s impression. Providing a seamless and user-friendly experience to your customers by sending timely reminders, notifications, and emails is important to retain them.
Conclusion
After reading the aforementioned reasons, it must have been clear why you need an e-commerce mobile application. From enhanced brand visibility to customer experiences, there are plenty of ways your mobile app can drive your business in the right direction.
So, if your business lacks the e-commerce element, contact Appic Softwares Technologies for the best e-commerce app development services . With our proven track record of successfully building several apps, we ensure to provide you with an app that can set you apart from your competitors.
Appic Softwares Technologies is known as a top e-commerce app development company, having years of experience in designing and developing best-in-class applications for every type of business.
Hurry and contact us today!