This guide will provide strategies for customer service teams, especially when outsourcing customer service representatives, to navigate negative feedback with professionalism and empathy. Reference: https://www.easy-outsource.com/blogs/dealing-with-negative-feedback-a-guide-for-customer-service-representatives#outsourcing #NegativeFeedback #customerservicehttps://www.youtube.com/watch?v=Vy952jNthvI